Privacy policy

Effective Date: 16 September 2025

Introduction

Out of Office Forever, ABN 23 408 763 723 ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.oooforever.com) or engage with our services.

Information We Collect

Information You Provide:

• Name and email address when you subscribe to our newsletter or request information

• Contact details when you inquire about our services

• Information you provide in forms, surveys, or communications with us

• Details shared during consultations or service delivery

Information Automatically Collected:

• Website usage data through analytics tools

• IP address, browser type, and device information

• Pages visited, time spent on our website, and referral sources

• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and improve our services

• Send you marketing communications (with your consent)

• Respond to your enquiries and requests

• Analyse website usage and improve user experience

• Process payments and manage client relationships

• Comply with legal obligations

Information Sharing

We may share your information with:

Service providers: Third-party tools that help us deliver our services, including:

• Kit (ConvertKit) for email marketing and newsletter management

• Website analytics providers to understand site usage

• Google Analytics and Facebook Pixel for website analytics and advertising

• Payment processors for transaction handling

Legal requirements: When required by law, court order, or to protect our rights and safety

Business transfers: In connection with a merger, sale, or transfer of our business assets

We do not sell your personal information to third parties for their marketing purposes.

Third-Party Services

Our website uses third-party services that have their own privacy policies:

• Kit (ConvertKit): For email marketing and automation

• Website analytics tools: To understand visitor behaviour

• Google Analytics and Facebook Pixel: For website analytics and targeted advertising

These services may collect information about your use of our website. We recommend reviewing their privacy policies for details on how they handle your data.

Data Security

We implement reasonable technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold

• Correct inaccurate or incomplete information

• Request deletion of your information (subject to legal requirements)

• Opt out of marketing communications at any time

• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, contact us using the details below.

International Data Transfers

If you're located outside Australia, your information may be transferred to and processed in Australia. Our service providers may also be located in other countries. By using our services, you consent to such transfers, which may be subject to different privacy laws than those in your country.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce our agreements

• Maintain business records as required by law

When information is no longer needed, we securely delete or anonymise it.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences

• Analyse website traffic and usage patterns

• Improve our website functionality

• Provide targeted content and advertising

You can control cookie settings through your browser preferences, though this may affect website functionality.

Marketing Communications

If you subscribe to our newsletter or provide your contact details, we may send you:

• Updates about our services

• Educational content related to email marketing and automation

• Special offers and promotions

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page and update the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to make a complaint, contact us at:

Email: bianca@oooforever.com
Phone: +61 459 798 067
Address: Palm Grove, QLD 4800, Australia

If you're not satisfied with our response to your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner:

• Website: www.oaic.gov.au

• Phone: 1300 363 992

This Privacy Policy was last updated on 16 September 2025.